Note: for non-billing questions, see our Sui Products FAQ.

Node Service

Which Node Service requests am I billed for?

Customers on the Free plan are not charged for requests but have a daily request limit per network (e.g. Mainnet). If you hit the daily limit, all subsequent requests are rate-limited until the next day. The Pay-as-you-go plan has no daily request limit and are just limited by their QPS per network allotment. Instead, you get the same daily free allotment and are then charged for all requests above that (including all errors and all WebSocket requests). We expect your error rate to be very low, outside of heavy rate limiting.

What is the cost?

To see our daily limits and per-request pricing and upgrade to Pay-as-you-go id needed, see the "Sui Node Service" tab on the Billing page of your dashboard.

What's in an Enterprise plan?

We offer dedicated Node Service plans that give you private, non-shared infrastructure, that scales to accommodate your needs. We can also deploy in your preferred geographic region for the quickest read latency possible (write latency may improve as well, but is dependent on validator location). If you don't need dedicated infrastructure, we offer discounts for high-volume commitments. You also get TG or Slack with our team for support, and you can pay in crypto if you want. If this sounds right for you, reach out to us at [email protected].

How do I monitor my request and QPS usage?

See our Sui Node Service product FAQ for some very helpful guidance on monitoring your request count over time as well as how many rate limits you've gotten and what your and current QPS is.

Gas Station

What fee does Shinami charge for sponsorships?

We charge a small fee per sponsorship, as well as a fee if your sponsorship goes unused. For full details, see the "Sui Gas Station" tab of the Billing page in your Shinami dashboard (partial screenshot shown):

How do I monitor my fund balance and recent usage?

See our Sui Gas Station Product FAQ for helpful guidance.

How do I view my monthly Gas Station billing summary statements?

On the Billing page of your Shinami dashboard, click the Sui Gas Station tab to show the "Mainnet Statements" table. You'll find an entry for each month you've been sponsoring transactions on Mainnet.

We add an entry for a new month 3-4 days after it ends. You can see a summary of your total sponsorships, as well as the total Sui transaction fees and Shinami fees for those transactions. Click the + next to All in the Fund(s) column to see a breakdown by fund. I've clicked it below so now it's a - that I can click to close the expanded row.

You can also download a full report for the month, which is a CSV file containing each transaction sponsorship you made. You can do this by clicking the "Download" button in the "FULL REPORT" column.

Wallet Services

When you create a Shinami account, you are automatically put on the free Wallet Services tier. This tier has a monthly wallet creation cap for Sui wallets as shown in the "Sui Wallet Services" tab of the billing page of your dashboard. The limit is applies to the sum of wallets you've created across all wallet types, so we check if zkLogin_wallets_created_this_month + Invisible_Wallets_created_this_month < free_tier_limit. If you need more than this, or more than the default QPS, reach out to [email protected] and we can create a custom plan for you based on your committed usage and QPS needs.

Even on the free tier, some Wallet Service requests can incur a cost due to their use of other Shinami services. For example, executing a sponsored transaction for an Invisible Wallet uses our Gas Station and Node Services, and you will be charged for your use of those services as explained in their billing sections. In the API docs it will be clear when Node or Gas Station services are used because we call out the need to use an API access key with rights to those services when applicable.