Note: for non-billing questions, see our Sui Products FAQ.

Node Service

Which Node Service requests am I billed for?

Customers on the Free plan are not charged for requests but have a daily request limit per network (e.g. Mainnet). If you hit the daily limit, all subsequent requests are rate-limited until the next day. Growth plan customers have no daily request limit and are just limited by their QPS per network allotment. Growth plan customers get the same daily free allotment and are then charged for all requests above that (including all errors and all WebSocket requests). We expect your error rate to be very low, outside of heavy rate limiting.

What is the cost?

To see our daily limits and per-request pricing, and upgrade to Growth if needed, see the "Sui Node Service" tab on the Billing page of your dashboard.

What's in an Enterprise plan?

We offer dedicated Node Service plans that give you private, non-shared infrastructure, that scales to accommodate your needs. We can also deploy in your preferred geographic region for the quickest read latency possible (write latency may improve as well, but is dependent on validator location). If you don't need dedicated infrastructure, we offer discounts for high-volume commitments. You also get TG or Slack with our team for support, and you can pay in crypto if you want. If this sounds right for you, reach out to us at [email protected].

How do I monitor my request and QPS usage?

See our Sui Node Service product FAQ for some very helpful guidance on monitoring your request count over time as well as how many rate limits you've gotten and what your and current QPS is.

Gas Station

What fee does Shinami charge for sponsorships?

We charge a small fee per sponsorship, as well as a fee if your sponsorship goes unused. For full details, see the "Sui Gas Station" tab of theBilling page in your Shinami dashboard. Click the caret v to expand the billing description.

How do I monitor my fund balance and recent usage?

See our Sui Gas Station Product FAQ for helpful guidance.

How do I view my monthly Gas Station billing summary statements?

On the Billing page of your Shinami dashboard, click the Sui Gas Station tab to show the "Mainnet Statements" table. You'll find an entry for each month you've been sponsoring transactions on Mainnet.

We add an entry for a new month 3-4 days after it ends. You can see a summary of your total sponsorships, as well as the total Sui transaction fees and Shinami fees for those transactions. Click the + next to All in the Fund(s) column to see a breakdown by fund. I've clicked it below so now it's a - that I can click to close the expanded row.

You can also download a full report for the month, which is a CSV file containing each transaction sponsorship you made. You can do this by clicking the "Download" button in the "FULL REPORT" column.

Wallet Services

We are currently not charging for using our Wallet Services. In the future, we may charge per Monthly Active Wallet above a certain amount.

Some Wallet Service requests - such as executing a sponsored transaction for an Invisible Wallet - use our Gas Station and Node Services, and you will be charged for your use of those services as explained in their billing sections.