Help center topics

Use the left nav or click below for answers to frequently asked questions about:

	Aptos	Sui	Global
Account and Workspace			→
Billing	→	→
Using Wallet Services	→	→
Using Gas Station	→	→
Using Node Service	→	→

Not covered

How to make and debug API requests (see our API References Overview & Error Reference).

However, when you're integrating a product it's useful to view the product FAQ and billing pages for it to understand what you'll pay for, how to view API metrics in the dashboard, etc.

Contacting support

If you can't find the answer to your question in our docs, feel free to email us at support@shinami.com. Make sure to include:

The email address you log into Shinami with if it's not the one you're sending from (so we can look up your account details).
A detailed description of your question or issue. Screenshots, error codes and messages, and code snippets are always helpful if relevant to your question.

Our active support hours are between 09:00-17:00 Pacific Time Monday-Friday. So, depending on the day and your time zone our response time will vary.