Topics covered

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Topics not covered

Making and debugging API requests (see our API References Overview & Error Reference).

However, when you're integrating a product it's worth viewing the product FAQ and billing pages for it to understand billing, how to view API metrics in the dashboard, etc.

Contacting support

If you can't find the answer to your question in our docs, feel free to email us at [email protected]. Make sure to include:

• The email address you log into Shinami with if it's not the one you're sending from (so we can look up your account details).
• A detailed description of your question or issue. Screenshots, error codes and messages, and code snippets are always helpful if relevant to your question.

Our active support hours are between 09:00-17:00 Pacific Time Monday-Friday. So, depending on the day and your time zone our response time will vary.