Categories
Account and Workspace
Guidance on log in, team management, contact email for key service updates, managing mutiple workspaces and service regions, and more.
Billing
How billing works for each (blockchain, product) pair.
Aptos products
Answers to common questions, including using your Shinami dashboard.
Movement products
Answers to common questions, including using your Shinami dashboard.
Sui products
Answers to common questions, including using your Shinami dashboard.
Get Support
How to contact Shinami support.
Account and workspace
FAQ
Guidance on log in, team management, contact email for key service updates, managing mutiple workspaces and service regions, and more.
Setting up your workspace
Important tips for new Shinami users.
Billing
Aptos
Node Service, Gas Station, and Wallet Service.
Movement
Coming soon!
Sui
Node Service, Gas Station, and Wallet Service.
Product FAQ
Aptos
Node Service
Answers to common questions, including using your Shinami dashboard.
Gas Station
Answers to common questions, including using your Shinami dashboard.
Wallet Services
Answers to common questions, including using your Shinami dashboard.
Movement
Coming soon!Sui
Node Service
Answers to common questions, including using your Shinami dashboard.
Gas Station
Answers to common questions, including using your Shinami dashboard.
Wallet Services
Answers to common questions, including using your Shinami dashboard.
Contacting support
If you can’t find the answer to your question in our docs, feel free to email us atsupport@shinami.com. Make sure to include:
- The email address you log into Shinami with if it’s not the one you’re sending from (so we can look up your account details).
- A detailed description of your question or issue. Screenshots, error codes and messages, and code snippets are always helpful if relevant to your question.